Health o meter 498KL / 498KG User Manual
Model 498KL / 498KG
Remote Display Digital Scale
This guide will walk you through using the Health-o-Meter 498KL and 498KG Digital Remote Display Scale
Intended Use
This Health o meter® Professional scale is intended to be used in a professional medical environment by trained medical staff. This product was designed to weigh patients who are safely positioned and standing on the platform. Do not modify the product or use it for anything other than its intended purpose.
Find the date code on your scale’s product label and follow this chart to select the version specific user instructions for your scale.
Date Codes 4123, all date codes ending in 24
For all other date codes
498KL / 498KG
User Manual
To prevent patient/caregiver injury or damage to your scale, please follow the instructions in this user manual
very carefully.
- Do not exceed the weight capacity specified for this scale.
- For accurate weighing, this scale must be placed on a flat, stable surface.
- For accurate weighing, verify before each use the proper operation according to the procedure described in this manual.
- Do not use in the presence of flammable or explosive materials.
- If the scale becomes damaged, it should not be operated until properly serviced.
- Do not transport the scale with a patient or object on the scale.
- Do not wheel or pull the scale down stairs, doing so may damage internal parts.
- Ensure that the AC adapter and scale do not come in contact with liquids, excessive temperature, or excessive humidity.
Patient/caregiver safety
- This scale is designed for static weighing of patients only. No scale should be used for patient transfer.
- Patient should wear socks or other form of lightweight foot covering during weighing event.
- To prevent patient injury, the patient must be attended to throughout the entire weighing event. Caregivers should ensure that the patient is stable and provide support as needed when getting onto and off of the scale.
When operating the scale with the AC adapter:
- Operate this scale exclusively with the AC adapter provided by Health o meter Professional. Use of an unspecified adapter will void the warranty, and can pose a serious safety hazard.
- For use with AC adapter models shown on the next page (not included)
- Prior to using this scale, inspect the AC adapter cord for cracking / fraying, or for broken / bent plug prongs.
- Prior to using this scale, ensure that the AC adapter is plugged into an outlet with the rated voltage appropriate for operation.
- Ensure that the AC outlet is wired to a circuit breaker or other protected power source.
- Unplug the AC adapter, and carefully store both the adapter and adapter cord before moving the scale.
- Operating this scale at voltages and frequencies other than specified can damage the equipment and will void the warranty.
When operating the scale with batteries:
- If the “LO” indicator activates, replace the batteries or switch to the AC adapter as soon as possible.
- When replacing / inserting batteries, be sure to use all new batteries.
This equipment has been tested and found to comply with the EMC limits for the Medical Device Standards EN 60601-1-
- These limits are designed to provide reasonable protection against harmful interference in a typical medical installation. The equipment generates, uses and may radiate radio frequency energy and, if not installed and used in accordance with these instructions, may cause interference to other devices in the vicinity. There is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with other devices, which can be determined by turning the equipment off and on, the user is encouraged to try to eliminate the interference by one or more of the following measures:
o Reorient or relocate the receiving device.
o Increase the separation between the equipment.
o Plug the equipment into an outlet on a circuit different from that to which the other device(s) is connected.
o Consult Customer Service or a field service technician for help.
In no event whatsoever shall Pelstar, LLC be liable for damages or injuries arising from or connected with the assembly, use, or misuse of its products.
General
The model 498KL/498KG remote display digital scale uses highly sophisticated microprocessor technology. This precision scale is designed to provide accurate, reliable and repeatable weight measurements. In addition, each scale is designed to provide the user with features that make the weighing process simple, fast, and convenient.
Weight can be displayed in pounds (lb) or in kilograms (kg). For privacy and convenience in use, the scale features a remote display head which may be held by the operator, placed on a table or other flat surface, or mounted on a wall.
This scale can be powered using AC adapter (not included) or by 6 – AA batteries (included).
Scale Specifications
Capacity and Resolution
498KL: 660 lb x 0.2 lb (300 kg x 0.1 kg)
498KG: 300 kg x 0.1 kg)
Power Requirements
Adapter Model No. UE15WCP1-090050SPA, Part No. UE160714HKKK1-P
Adapter Model No. UES06WNCP-090050SPA, Part No. UE190716HKSH2RM
Adapter Model No. / Part No. RHD10W090050 (Not Included)
Input: 100-240VAC, 50/60Hz, 500mA
Output: 9.0V 0.5A
Or 6 AA Batteries (included)
Environmental
Operating temperatures: 50°F to 104°F (10°C to 40°C)
Storage temperatures: 32°F to 122°F (0°C to 50°C)
Maximum Humidity: 95% RH
Physical Dimensions
Platform
Length: 16 1/2” (419 mm)
Width: 13 3/4” (349 mm)
Height: 2 3/8” (60 mm)
Weight: 14 lb (6.35 kg)
Display assembly
Length: 8” (204 mm)
Width: 4 1/2” (117 mm)
Height: 2” (49 mm)
Weight: 1.2 lb (0.54 kg)
Before Assembly
Each 498KL/498KG remote display digital scale is shipped disassembled in one carton. Carefully inspect the carton for shipping damage before unpacking. If damage is found, contact your shipper or a Health o meter® Professional representative immediately at 1-800-815-6615. Claims must be filed with the shipper as soon as possible after receipt of the package. The following information details what you will find inside the main carton as you unpack the parts for assembly.
To prevent scratching any components, carefully remove each assembly from the carton and unwrap the packing materials. Set the carton aside for storage. To avoid damaging the scale parts when unpacking, do not use a box cutter, knife, scissors, or any sharp object to open the protective inner packaging.
Parts List
(1) Scale platform
(1) Display assembly
(1) Display bracket
(6) AA batteries
(1) User instructions
Tools Required
Phillips head screwdriver (not included)
After removing the scale parts from the packaging, place the base on a flat and level surface.
Plug the end of the coiled cable into the scale base as shown.
Display Bracket Assembly
Note: Do not use display bracket for wall mount. Display bracket is for surface use only.
For wall mounting, mount display assembly directly to the wall.
- Carefully remove the scale platform with the display assembly from the carton, and place the scale platform and display assembly on a flat, level, and dry surface.
- Remove the display bracket from the carton.
- Remove the two small screws from plate B.
- While holding plate A, slide the tab of plate B up and under the center tab on the back of plate A.
- Align plate A and plate B, and ensure that the screw holes are lined up.
- Insert the two small screws into the front of plate A and through the holes in plate B.
- Using a Phillips head screwdriver, tighten the screws to secure plate A to plate B.
- Slide the two mounting studs on the display bracket into the two mounting holes in the back of the display
assembly. The display bracket is now ready for use
Display Wall Mount Instructions
Caution: When wall mounting the display assembly, ensure that the mounting location is free of electrical lines, gas pipes, and other safety hazards. Ensure that wall is of construction that can support the display assembly.
Note: Remote head can be mounted to a wall up to 6 feet (1.83 m) from the base or it can be mounted on the display bracket (included) for placement on a table up to 6 feet (1.83 m) from the base.
Note: For wall mounting, mount display assembly directly to the wall. Do not use display bracket for wall mount. Display bracket is for surface use only.
Required Parts
(1) Display assembly
(2) #8 Anchoring screws (4.2 mm nominal OD) (NOT INCLUDED)
(2) Mounting anchors, compatible with wall construction (NOT INCLUDED)
- Position the display assembly on the wall, and carefully trace around the display outline.
- Mark a level horizontal line, 2.75” (70 mm) below the top of the display outline.
- Mark a vertical line 3.1” (80 mm) from each side of the display outline.
- Use the appropriate plastic or metal anchors for the type of wall construction.
- At the horizontal and vertical intersections, carefully drill the appropriate sized holes.
- Insert the anchors into the wall, and screw the two mounting screws into the anchors. Adjust the screw head depth such that the screw heads protrude 0.125” (3.2 mm) from the wall.
Warning: Extending the screw heads beyond 0.125” (3.2 mm) can damage the display assembly. - Position the display assembly mounting holes onto the mounting screws and pull down on the display assembly to secure the bracket over the screws.
The 498KL and 498KG scales are shipped without the batteries installed. The batteries are included in a small plastic bag. Follow these instructions to install batteries in a new scale or replace batteries in your current scale.
What You’ll Need
- Six (6) new AA batteries
- Philips Screwdriver
Replace / Install Batteries
Open Battery Compartment
With a Phillips head screwdriver remove the battery cover on the side of the display assembly by unscrewing the (2) battery cover screws (see drawing below)
Install Batteries
Replace or install 6 new AA batteries. Health o meter Professional recommends using alkaline or lithium batteries, rated for 130°F (54°C) operation. Do not use zinc-carbon batteries.
Close the Battery Compartment Cover
Re-attach the battery cover to the display assembly.
Turn Scale On
Ensure all objects are removed from the scale’s platform, and then press the button to power on the scale. The display will show a version number, followed by dashes, then “0.0” LB or “0.0” KG. Press the UNIT button to select the weight mode (LB or KG).
Note: The battery icon on the display does not indicate battery life. The battery icon is displayed when the scale is using batteries as the power source.
Note: This scale will always default to the settings and units last used (LB or KG).
Note: If the set up procedure fails, refer to the troubleshooting instructions. If the problem is not corrected, contact Health o meter Professional Scales Customer Service at 1-800-815-6615.
Note: If “Lo” appears on the display, it indicates that the battery power is low. It does NOT indicate a problem with the weight measurement.
Warning: If the scale will not be used for some time, remove the batteries to avoid a safety hazard.
Disposal of batteries must be performed in accordance with the prevailing national, regional or local regulations that apply to you.
AC Adapter (Optional)
The 498KL and 498KG scales are shipped without an AC Adapter.
Use only a
Health o meter ADPT31-AC Adapter
Connect the optional AC adapter (not included) into the adapter jack on the scale platform.
Plug the scale’s AC adapter into the power source.
When the AC adapter is disconnected from the scale, the scale will switch to battery power if batteries are installed.
Caution: Always plug the AC adapter into the scale first, then into the power source/wall outlet.
Auto Off Function
When powering the scale via the AC adapter, the display can be set to power off after a period of inactivity.
The Auto Off default setting is “disabled”. Follow this procedure to enable or disable the Auto Off function.
Note: When powering the scale via batteries, the Auto Off function is automatically enabled.
Enable / Disable Auto Off
- While the scale is turned off, press and hold the ENTER button then press and release the ⏻ button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Press the ENTER button again to change the setting.
AOF=d Disables the Auto Off function
AOF=E Enables the Auto Off function - Press CLEAR to save your selection and exit the Options mode.
- The scale will restart. The display will show “UEr”, followed by a version number, and then dashes. When the display shows “0.0” the scale is ready to use.
Setting Auto Off Time
When powering the scale via batteries or if Auto Off is Enabled for the AC adapter, the period of inactivity before the scale powers off can be set to a specific amount of time. The default setting for Auto Off time is 2 minutes.
Follow this procedure to set the number of minutes of inactivity before power off.
- While the scale is turned off, press and hold the ENTER button then press and release the ⏻ button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Use the ▲ or ▼ buttons to advance the display screen until “AFt” appears. Press the ENTER button to change the Auto Off time.
AFt = 1 Scale will power off after 1 minute of inactivity
AFt = 2 Scale will power off after 2 minutes of inactivity
AFt = 3 Scale will power off after 3 minutes of inactivity - Choose the setting you prefer and press CLEAR to save your selection and exit the Options mode.
- The scale will restart. The display will show “UEr”, followed by a version number, and then dashes. When the display shows “0.0” the scale is ready to use.
Setting Sound Options
The display can be set to stay silent or beep while operating the scale. The default setting for Sound is “enabled”. Follow this procedure to enable or disable sound.
- While the scale is turned off, press and hold the ENTER button then press and release the ⏻ button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Use the ▲ or ▼ buttons to advance the display screen until “Snd” appears. Press the ENTER button to change the setting.
Snd = E Enables sound so the scale beeps when keys are pressed.
Snd = d Disables sound so the scale stays silent when keys are pressed. - Choose the setting you prefer and press CLEAR to save your selection and exit the options mode.
- The scale will restart. The display will show “UEr”, followed by a version number, and then dashes. When the display shows “0.0” the scale is ready to use.
Locking Unit of Measure (LB or KG)
The weight measuring unit (pounds / LB or kilograms / KG) can be locked to display weight only in the selected unit of measure. The unit of measure lock default setting is “unlocked”. Follow this procedure to lock the UNIT button.
Note: If Everlock® is engaged, this feature will not appear in the Options mode.
- While the scale is turned off, press and hold the ENTER button then press and release the ⏻ button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Use the ▲ or ▼ buttons to advance the display screen until “Unt” appears. Press the ENTER button to change the
setting.
Unt = U Allows the user to toggle weight measurement between LB and KG.
Unt = L Locks the unit button so weight is only displayed in pounds (LB)
Unt = 6 Locks the unit button so weight is only displayed in kilograms (KG) - Choose the setting you prefer and press CLEAR to save your selection and exit the options mode.
- The scale will restart. The display will show “UEr”, followed by a version number, and then dashes.
When the display shows “0.0” the scale is ready to use.
Enabling Unit View with Unit of Measure Locked
If the scale is locked per the instructions above, users can still view the alternate weight measuring unit by enabling the “Unit View” option. Enabling the “Unit View” option allows the user to press the UNIT button to briefly display the weight in the alternate weight measuring unit. After releasing the UNIT button the display will return to the locked weight measuring unit. The “Unit View” default setting is “Disable”. Follow this procedure to enable “Unit View” when the weight measuring unit is locked.
Note: If Everlock® is enabled, this feature will not appear in the Options mode.
- While the scale is turned off, press and hold the ENTER button then press and release the ⏻ button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Use the ▲ or ▼ buttons to advance the display screen until “UdP” appears. Press the ENTER button to change the setting.
UdP = d Disables the UNIT button so it will not display the other weight measuring unit.
UdP = E Allows the user to view the other weight measuring unit by holding down the UNIT button
even if the weight measuring unit is locked. Enabling this function will only allow the user to view the other unit while pressing the UNIT button; it will not unlock the weight measuring unit. - Choose the setting you prefer and press CLEAR to save your selection and exit the Options mode.
- The scale will restart. The display will show “UEr”, followed by a version number, and then dashes. When the display shows “0.0” the scale is ready to use.
Setting Auto Zero
This option allows the user to select whether the scale will re-set itself to ZERO each time it is powered up or whether it will use the zero reading from the last time it was zeroed. The auto zero default setting is “enabled” Follow this procedure to enable or disable this feature.
- While the scale is turned off, press and hold the ENTER button then press and release the ⏻ button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Use the ▲ or ▼ buttons to advance the display screen until “PU2” appears. Press the ENTER button to change the setting.
PU2 = d Disabling this feature means the scale does not attempt to find a zero when powered on, rather it will use the zero setting it had from its most recent use. Health o meter® Professional recommends that if the Disable option is selected, users should manually zero the scale before
each weight measurement by pressing ZERO. Users will see dashes on the screen as the scale is finding zero.
PU2 = E Enabling this feature means the scale will zero itself when it is powered on. After each use, the scale will clear the weight of the patient and set itself back to the initial zero level it found on start-up. Health o meter® Professional recommends keeping this setting as Enable. - Choose the setting you prefer and press CLEAR to save your selection and exit the Options mode.
- The scale will restart. The display will show “UEr”, followed by a version number, and then dashes. When the display shows “0.0” the scale is ready to use.
Everlock®
The Everlock® feature allows the measuring unit to be permanently locked on the scale, disabling the UNIT button. The Everlock® default setting is “disabled”. Contact your Health o meter representative for more information on how to engage Everlock®.
Warning: Everlock® is permanent and cannot be reversed.
Keypad
POWER: Turns scale on and off. Also used when entering Calibration or Options mode.
ZERO
Zeroes out or tares the scale prior to a weighing.
HOLD/RELEASE
Holds the weight value of the patient on the display until the button is pressed again to clear the value.
BMI
Prompts entry of height data to calculate patient’s Body Mass Index (BMI).
UNIT
Toggles between pounds and kilograms. If weight measuring unit is locked and Unit View setting is enabled, press and hold UNIT button to briefly display the alternate weight measuring unit. Note: If Everlock® is engaged the UNIT button is disabled.
CLEAR
Clears the incorrect height input when in BMI mode. Exits out of a mode or process. Also allows for repeated weighing of the patient without requiring the patient to get off the scale. Also used in Options mode.
UP▲
Increases height input (0.5 in / 0.5 cm increments) in BMI mode or weight in pre-tare mode. Also used to navigate Options.
DOWN▼
Decreases height input (0.5 in / 0.5 cm increments) in BMI mode or weight in pre-tare mode. Also used to navigate Options.
ENTER
Accepts height value in BMI mode. Also used in Options mode.
Screen Icons
Indicates scale is being powered by batteries.
LOCK
Flashes during weighing process. Stays displayed while weight measurement is locked.
OVERLOAD
Displays when weight on the scale exceeds capacity.
HEIGHT
Displayed when entering height during BMI process.
LB
Indicates weight mode is in pounds.
KG
Indicates weight mode is in kilograms.
HOLD
Displayed when a weight is held after pressing the HOLD/RELEASE button.
TARE
Displayed when a weight is tared.
BMI
Displayed when BMI value is calculated.
CM
Displayed when entering height during BMI process in KG mode.
IN
Displayed when entering height during BMI process in LB mode.
BT models only:
Icon is flashing: Indicates that the scale’s wireless module is searching for an auxiliary wireless device to connect to.
Icon is solid: Indicates that the scale’s wireless module is connected to an auxiliary wireless device.
Weighing a Patient
Note: When this scale is turned on, it will always default to the settings and units last used (LB or KG). The scale will not lock on a weight less than 5 lb / 2.27 kg.
- With all weight off the scale, press the ⏻ button to power on the scale.
- Wait until “0.0” appears on the display then assist the patient onto the scale “LOCK” will appear and flash on the display along with a weight measurement. When a stable weight is determined “LOCK” will stay displayed along with the patient’s weight. Depending on the movement of the patient on the scale, it may take several seconds for the scale to lock onto the weight.
Caution: To prevent patient injury, the patient must be attended throughout the entire weighing event. - The weight may be held on the display by pressing the HOLD/RELEASE button. To release, press the HOLD/RELEASE button again.
- After the weight measurement has been taken and is recorded, have the patient step off the scale. Or press the CLEAR button to reweigh the patient without having them step off the scale.
- After the weight measurement has been taken, have the patient step off the scale.
- Press the ⏻ button to turn the scale off.
Zero Function
Zeroes the scale prior to a weight measurement. The ZERO button is also used in the Tare function outlined below.
Tare Function
When using this scale, the weight of an object, such as a portable oxygen tank, can be subtracted from the total weight in order to determine the weight of the patient alone.
- With all weight off the scale, press the ⏻ button to turn on the scale.
- Wait until “0.0” appears on the display then place the object on the scale. The display will show a value for the object’s weight. The minimum weight that can be tared is 5 lb / 2.27 kg. Note: The scale must lock onto a weight before it can be tared.
- Press the ZERO button. The word “TARE” will appear on the display, followed by “0.0”.
- Keep the object on the platform, and have the patient step onto the scale. The scale will automatically deduct the weight of the object and only display the patient’s weight.
- When you remove the item from the platform, the negative weight of the tare will be displayed. Press ZERO to remove the tare and zero the scale.
Weighing a Patient and Taring a Known Weight (Pre-Tare)
Pre-Tare can be performed for items between 0.2 lb and 200 lb (0.1 kg and 91 kg).
- With all weight off the scale, press the ⏻ button to turn on the scale.
- Wait until “0.0” appears on the display. Press and hold the ZERO button until the word “TARE” appears on the display.
- The tare icon will flash along with “0.0” prompting you to enter the weight to be tared. Use the ▲ and ▼ keys to increase or decrease the weight. Pounds will change in 0.2 lb increments and KG will change in 0.1 kg increments. Holding down the arrow keys will cause the rate of the change to progress faster.
- Once the desired tare value is set, lock the value by pressing the ENTER button. The entered amount will show as a negative weight.
- Weigh the patient following the weighing procedure outlined on the previous page. The scale will automatically deduct the tare value and only display the patient’s weight.
- To clear the tare value, press the ZERO button.
BMI Function
Body Mass Index (BMI) is a ratio between a person’s weight and height and interpreted as a BMI score. This BMI score is then used as a tool to categorize a patient as underweight, normal, overweight, obese or morbidly obese.
Note: If a height is not entered for the patient within 30 seconds of pressing the BMI button, the scale will return to the normal weighing mode.
- With all weight off the scale, press the ⏻ button to turn on the scale.
- Wait until “0.0” appears on the display then assist the patient onto the scale “LOCK” will appear and flash on the display along with a weight measurement. When a stable weight is determined “LOCK” will stay displayed along with the patient’s weight. Depending on the movement of the patient on the scale, it may take several seconds for the scale to lock onto the weight.
Caution: To prevent patient injury, the patient must be attended throughout the entire weighing event. - After obtaining the patient’s weight and the patient remaining on the scale, press the BMI button.
- The display will show 65.0” (in LB mode) or 150.0 cm (in KG mode). Use the keypad ▲ and ▼ buttons to enter the patient’s height in inches if weighing in LB or centimeters if weighing in KG.
- Once height is keyed in, press the ENTER button.
- The display will show the patient’s BMI.
- Remove the patient from the scale and press the CLEAR button to return to the weighing mode.
This scale can be easily placed into an optional carrying case for storage or transport from one location to another. This scale does not include the carrying case item # 64771, which may be acquired separately. To prepare the scale for transport, follow these steps:
- Remove the display assembly and display bracket from their current position, if used.
- Unplug the AC adapter and load cell cable from the scale platform, and remove the AC adapter from the outlet, if used.
- Carefully store the AC adapter, display bracket, and display assembly in the carrying case to prevent damage during transport.
- Lift scale platform carefully and place it into the carrying case. Position scale platform with the adaptor jack and load cell cable port facing up.
- Close carrying case flap over the scale.
- Grasp the carrying case strap and lift carefully into the upright position. Position the strap over a shoulder. The scale can now be transported.
Soft Carrying Case for Remote Display Portable Scale
Durable nylon carrying case, Shoulder Strap, Dimensions 17″ X 14″ X 5″
The following pages provide instructions for maintenance, cleaning, calibration, and troubleshooting for the 498KL/498KG scale. Maintenance operations other than those described in this manual should be performed by qualified service personnel.
Caution: Before first use, or after long periods of non-use, check the scale for proper operation and function. If the scale does not operate correctly, refer to qualified service personnel.
- Check overall appearance of the total scale for any obvious damage, wear, and tear.
- Inspect the AC adapter cord for cracking or fraying, or for broken/bent prongs.
Note: This scale is an extremely sensitive weighing device. Items such as clothing or towels placed or dropped on the scale may cause a scale to activate. In order to prevent battery depletion, do not store or leave anything on the scale.
Cleaning and Disinfecting
Proper care and cleaning is essential to ensure a long life of accurate and effective weighing.
- Health o meter® Professional recommends using one of the following solutions on a soft cloth or disposable wipe:
● mild soap and water solution
● 70% isopropyl alcohol
● solution with 1-5% hydrogen peroxide concentration
After cleaning/disinfecting, wipe with a cloth dampened with water and then with a clean dry cloth. To avoid residue build-up or damp surfaces, ensure all scale parts are completely dry after cleaning. - Never use rough or abrasive materials to clean the scale, as these will damage the scale’s finish.
- Do not submerge the scale in water or any other liquid.
- Do not pour or spray fluids directly on the scale.
Replacement Parts
Parts may be available if a piece of the scale needs to be replaced. Contact Health o meter Professional Scales Customer Service at 1-800-815-6615 to inquire about the availability of these replacement parts.
This scale has been factory calibrated, and does not require calibration prior to use. There are no requirements for calibration in the field; users should adhere to their institution’s calibration policies. If required, the scale can be calibrated. Calibration of your scale is performed using 80 kilograms (KG) or 200 pounds (LB), according to the units of measure used upon entering into the calibration path. Note: If Everlock® is engaged the scale can only be calibrated in the locked unit of measure.
Note: Only weights certified and traceable to national standards should be used for calibration procedures.
- Press and hold the UNIT and ZERO buttons at the same time, and press and release the ⏻ button to turn on the scale. Remain pressing the UNIT and ZERO buttons until “CAL” appears on the display. Release all buttons. Note: The display will show “CAL” until the button combination is released.
- Once the buttons are released the following message will scroll horizontally across the screen : “– 2Ero SCALE – ”. With no weight on the platform, press the ZERO button.
- The scale will zero and the following message will scroll horizontally across the screen: “- PLACE 200 ON SCALE PrESS EnTEr–” (if in pounds) or “– PLACE 80 ON SCALE PrESS EnTEr– ” (if in KG). You may toggle between pounds and kilograms using the UNIT button. If Everlock® is engaged you will
only be able to calibrate in the locked weight measurement unit. - Once the proper weight is placed on the platform, press the ENTER button. The message “– CAL –” will flash on the screen while the scale is calibrating.
- If the weight is within calibration range, a four digit number will display on the screen. Remove the weight from the scale and the scale will restart. Note: the 4 digit calibration count will stay until the weight is removed.
- If the weight placed on the scale does not match the correct calibration standard (200 lb or 80 kg), the following message will be displayed: “– Out OF RANGE –”. Calibration is not performed. Press CLEAR button to exit the calibration mode. The scale will restart and go through the power up sequence to show 0.0. Power off the scale and begin the calibration process again.
Before contacting service personnel, refer to the following instructions to check and correct any failures.
Symptom
Possible Cause
Corrective Action
Scale does not turn on
- Dead battery
- Faulty electrical outlet
- Bad power supply
- Replace batteries
- Use a different outlet
- Replace AC adapter
Questionable weight or the scale does not zero
- External object interfering with the scale
- The display did not show “0.0” before weighing
- Scale is not placed on a level floor
- Scale is out of calibration
- Remove interfering object from the scale
- Ask the patient to get off the scale, zero the scale and begin weighing process again
- Place the scale on a level floor and begin weighing process again
- Check weight with known weight value
Weighing is performed but the weighing process takes too long and the weight does not lock on the displayed
The patient is not standing still
Ask the patient to stand still
The display shows “Over” message
The load on the scale exceeds the capacity (660 lb / 300 kg)
Remove the excess weight and use the scale according to its limits
The display shows “Lo” message
The batteries are depleted
Replace batteries according to instructions
Limited Warranty
What does the Warranty Cover?
This Health o meter® Professional scale is warranted from date of purchase against defects of materials or in workmanship for a period of two (2) years. If product fails to function properly, return the product, freight prepaid and properly packed to Pelstar, LLC (see “To Get Warranty Service”, below, for instructions). If the manufacturer determines that a defect of material or in workmanship exists, the customer’s sole remedy will be replacement of the scale at no charge. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value.
All replaced parts are covered only for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Please save your invoice or receipt. Pelstar dealers or retail stores selling Pelstar products do not have the right to alter, or modify or any way change the terms and conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, abuse including tampering, damage in transit, or unauthorized repair or alternations. Further, the warranty does not cover natural disasters, such as fire, flood, hurricanes and tornadoes. This warranty gives you specific legal rights, and you may also have other rights that vary from country to country, state to state, province to province or jurisdiction to jurisdiction.
To get Warranty Service make sure you keep your sales receipt or document showing proof of purchase. Call (+1) 800-638-3722 or (+1) 708-377-0600 to receive a return authorization (RA) number, which must be included on the return label. Attach your proof of purchase to your defective product along with your name, address, daytime telephone number and description of the problem.
Carefully package the product and send with shipping and insurance prepaid to:
Pelstar, LLC
Attention R/A#_
Return Department
9500 W. 55th St.
McCook, IL 60525
Extended Warranty Available*
This scale is eligible for Health o meter® Professional ScaleSurance® Extended Warranty Program. ScaleSurance® extends the warranty period for an additional two years. This extension to the standard Limited Warranty can be purchased with new scales or for a facility’s existing scale before its current warranty has expired. To learn more, visit www.homscales.com/scalesurance/ or contact your medical supply distributor.
*Not available in all countries
